Shipping policy

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout. Once packages leave our facility we are no longer responsible if package is delayed. Please contact the shipping carries for details. Holidays and severe weather can cause shipping delays as well. 

Order Processing Time

All orders placed Monday to Friday are processed and dispatched within 4-5 business days  . Orders are processed in the order they are received, processing times may be delayed if order is during a sale or pre-sale. Holidays also can cause for processing delays to occur. Please note group/bulk orders will take loner. All orders placed during the weekend or on a public holiday will be processed on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. Please make sure you delivery address is correct. We will not be held responsible for incorrect addresses. If package returns to our center a new shipping charge will be issued. We do ship to P.O. boxes.

International Orders

We are sorry we  currently do not ship internationally at this time. 

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.